Diese Bestellung ist ein Geschenk
Details on product safety
Person Responsible for Regulatory Compliance for the EU:
Responsible for this product is the economic operator based in the EU:
Layered GmbH
Gottbillstr. 44
54294 Trier
GERMANY
Tel.: 015678144656
E-Mail: info@plantme-store.de
Court of Registration: Amtsgericht Wittlich
Number of Registration: HRB 47096
Management: Philip Gorges, Julia Alexandra Binder
You will find the economic operator on the respective product, resp. its packaging or in a document, which is enclosed to the respective product.
Deine Bestellung wird so verpackt, dass du sie nach dem Auspacken ideal in Geschenkpapier einpacken kannst.
So hast du keine Versandetiketten oder störenden Sticker auf deinem Geschenk.
Pairs well with
Diese Bestellung ist ein Geschenk
If you have any questions or feedback, feel free to contact us anytime. We love to hear from you! We try responding to you as fast as possible, usually in 24h on weekdays.
-
shipping information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ's
Use this text to answer questions in as much detail as possible for your customers.
-
Contact us!
For any question you have, we'll try and find the answer. Write a mail at info@plantme-store.de
Qualität, die für sich spricht
The minds behind PlantMe
We're Julia and Philip and every mosspole is made in our own production.
You're excited for quality mosspoles? You're exactly in the right place and you're supporting a young start-up.
FAQs
How much is shipping?
Free shipping from 60€, below 4,99€
How can I send something back?
Should you not be satisfied with our products and want to send them back for free, send an e-mail to info@plantme-store.de with your order number, starting with AA-.
We will take care of the free shipping back via DHL. DHL will send you a shipping label via e-mail and further information.
You can either print out the label at the DHL dropoff, or at home. Take the parcel to the next DHL packaging station or in a DHL Parcel Shop.
Shipping outside of Germany
We send to all countries in the EU. Above an order value of 160€ shipping will be free, below that we charge a shipping fee of 14,99€.
Shipping to EU-countries usually takes 3-6 days depending on the country.
Shipping to Switzerland will be available in the beginning of 2025.
Questions about your order?
Just send an e-mail to info@plantme-store.de. We will usually respond within 24h on workdays. Your feedback is important to us, since we always work customer oriented. We will give our best to give you the best product.
Which mosspole size matches my plant?
The perfectly sized mosspole depends on the final height, the weight of your plant and the stem diameter. We recommend the following final heights for our mosspoles:
Mosspole Mini: 60cm
Mosspole Midi: 70cm
Mosspole Maxi: 1.4m
Mosspole XL: 2m
Plants with a smaller stem diameter, eg. a syngonium, can be used with higher constructions.
This also works the other way around: Really heavy plants should not be used with a mosspole that is too small.
If you are usure about the correct size of mosspole for your plant, contact us at info@plantme-store.de and attach a picture of your plant. That's how we can advise you best.